Refund Policy

At [Tensor Stays], we strive to ensure customer satisfaction. Please review our refund policy below:

1. Refund Eligibility: Refunds are applicable only in the following cases — if the property was not as described, if the booking was canceled within the permitted cancellation window, or if a system error caused double charges.

2. Refund Process: To request a refund, you must submit your request within [X] days of booking or cancellation. Email your request along with the booking ID to support@yourwebsite.com. If approved, refunds will be issued to the original payment method within 7–14 business days.

3. Non-Refundable Conditions: Refunds will not be granted for no-shows, bookings canceled after the non-refundable period, or any service fees or charges clearly marked as non-refundable.

Contact Us: For any questions, reach out to us at support@yourwebsite.com..