At TensorStays, we value your trust and are committed to protecting your personal information. While using our website, mobile applications, or booking services, you may be required to share certain details such as your name, contact information, address, payment details, identification documents, and other information necessary to facilitate your stay. We take appropriate measures to ensure that your information remains secure and is handled responsibly.
To provide a seamless booking experience, TensorStays may collect personal information that you voluntarily provide while making reservations, contacting our support team, subscribing to updates, or using our services. We may also collect certain technical information, including device details, browser information, IP addresses, and website usage data to improve our platform and user experience.
The information collected by TensorStays may be used for:
• Processing and managing bookings
• Verifying guest identities and ensuring property security
• Providing customer support and responding to inquiries
• Sending booking confirmations, updates, and important notifications
• Improving our services, website performance, and user experience
• Complying with legal and regulatory requirements
TensorStays implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. While we strive to maintain the highest standards of security, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
We do not sell, rent, or trade personal information to third parties. Information may be shared with trusted service providers, property partners, payment processors, or legal authorities only when necessary to provide our services, process transactions, comply with legal obligations, or protect the rights and safety of TensorStays, our guests, and our partners.
Our website may use cookies and similar technologies to enhance user experience, remember preferences, analyze website traffic, and improve platform functionality. Users may choose to disable cookies through their browser settings; however, certain features of the website may not function properly as a result.
Updates to This Policy
TensorStays reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website and will become effective upon publication. Continued use of our services after such updates constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy or the way your personal information is handled, please contact TensorStays through the contact details provided on our website.
